Welcome to The Old School Surgery
PLEASE NOTE OUR DISPENSARY WORKLOAD HAS ALMOST QUADRUPLED DUE TO CORONAVIRUS. PRESCRIPTIONS ARE CURRENTLY TAKING FIVE WORKING DAYS TO COMPLETE.
As most people will be aware, the people classed as “at risk of severe illness if they catch Coronavirus (also known as COVID-19)” are being written to by NHS England. The safest course of action is for you to stay at home at all times and avoid all face-to-face contact for at least twelve weeks (except from carers and healthcare workers who you must see as part of your medical care). This will protect you as much as possible by stopping you from coming into contact with the virus. We will continue to keep patients updated as much as we can. Thank you for all your lovely comments supporting us during this testing time.
If you are self isolating - please take the time to read this article.
Stay At Home Guide
The NHS in Bath and North East Somerset, Swindon and Wiltshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Anyone who has developed symptoms of a persistent cough, fever or shortness of breath or has been in contact we someone who has these symptoms should immediately:
Information for the public is available at https://111.nhs.uk/covid-19
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, all available appointments will be telephoned triaged on the first basis by a GP with further instructions as advised by Public Health England guidelines.
Everyone is being reminded to follow Public Health England advice to:
Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
Avoid touching your eyes, nose and mouth with unwashed hands.
Avoid close contact with people who are unwell.
The Old School Surgery would like to invite you to join Doctorlink.
We have been looking at how we can improve access to Practice services; Doctorlink is our new online service where you can access advice and appointments on line.
Registration is simple and you can register here:
For all urgent appointments, we ask that you undertake a symptom assessment through Doctorlink.
The symptom checker will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.
If your outcome indicates that an appointment is required, you simply click on the request appointment link.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
You can even download the App:
Google Play for Android
App Store for Apple
The doctors and staff at The Old School Surgery in Great Bedwyn are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
NHS Choices provides a vast array of information on common and not so common medical conditions. We would encourage patients to make use of this resource before calling the surgery.
Please also use the NHS 111 service, simply call 111 from your landline or mobile. Calls are free, and they will be happy to assist with your call.
Whilst your GP is happy to chat through your concerns, they do run very busy morning and afternoon clinics, and it may be some time before they can return your call.
Improved Access for patients
For information on evening and weekend appointments click here .
Patients can book appointments , order medication, check test results and access their medical records through System Online. You will need to register with our reception team for this service and obtain a username and password.
To logon to Systm Online Click Here - SYSTM ONLINE
To register or logon to Doctorlink Click Here - Doctorlink
Help Guide for patients on using Systm Online - 'Help Me'
Sharing your record- The Practice will not share your records without your explicit consent. Please read the following: Record Sharing
Named Accountable GP
Practices throughout the UK are contractually obliged to inform all patients of who their accountable GP is. Please be informed that the named accountable GP's at the Old School Surgery, Great Bedwyn are Dr Anne Woods (A-J Surname) Dr Angela Paddon (K-Z Surname).
Patient Privacy Notice
Please click the following link for our Privacy Notice.
(Site updated 14/04/2020)